Richard Britnell has significant management experience gained through multidisciplinary jobs in an international work environment. He joined GE after a 20 year career in the US Navy. He started Progressive Quality in 2004 and has provided training and consulting in Six Sigma and process improvement methods to over 30 businesses. As a Certified Master Black Belt, he has created custom examples to demonstrate various Six Sigma concepts in his training classes. He has trained over 500 individuals in Six Sigma in the United States, Europe and Asia. His students have included mechanical and electrical engineers, healthcare professionals, comptrollers, sales professionals, equipment repair technicians, software engineers, financial analysts, and environmental health and safety experts. Students have also ranged from individual contributors to senior managers. He has led project teams focused on financial reporting, software engineering, customer help desk, service delivery, supply chain and parts delivery. Richard was recognized for Six Sigma training excellence at GE with management awards and an invitation to help teach an initial MBB/BB course at the Jack Welch Center in Bangalore, India. He was chosen as the representative from Global Exchange Services to join a team of representatives from other GE businesses to create a standard Design For Six Sigma curriculum for GE.